At splendoracosmetics, we believe that beauty is a form of art and expression, and we are here to help you unleash your inner artist. Our passion for cosmetics goes beyond products; it's about empowering individuals to feel confident, beautiful, and unique in their own skin.
Mon-Sat: 08.00 am to 5.00 pm
Mon - Fri: 9:00am - 8:00pm
All products are shipped directly from our warehouse in US. Orders placed before 11 AM Pacific Time will be processed and shipped on the same business day. Others will be shipped the next business day. Please note our warehouse is open 8 AM – 4 PM Pacific Time, Monday through Friday except for holidays.
Unfortunately, we’re unable to make any changes to your order or cancel it once the order has been placed. Orders are marked for processing as soon as they are received. Please be sure to review all information before placing an order.
A shipping confirmation email along with the tracking number will be sent when your order is processed and the shipping label is issued. Please allow up to 48 hours for your tracking information to update.
We offer free standard ground shipping (via USPS) on all orders over $50* to all U.S. states including Alaska, Hawaii, and APO/FPO/DPO addresses, American Samoa, Guam, Puerto Rico & U.S. Virgin Islands. Orders under $50 will be charged a flat rate ground shipping fee of $6.95. Standard ground shipping may take 3-7 business days for deliveries. *After any discounts/promotions are applied, excl. taxes or gift card purchases.
Expedited U.S. Shipping via UPS is available at checkout. The shipping fee is calculated based on weight and destination. Orders received by 11 AM Pacific Time will be processed and shipped on the same business day. Others will be shipped the next business day.
We’re pleased to offer international shipping via DHL, FedEx, UPS or BorderGuru. International shipping and import fees including customs duties, taxes, and fees are calculated at check-out. Depending on the destination, transit time can take from 3 to 12 business days.
Please note that currently, we do not ship to the following countries/regions:
Algeria, Argentina, Greece, Indonesia, Italy, Malaysia, Mexico, Peru, Spain, Turkey, Uruguay, and Vietnam
Please note we do not accept returns on international orders. Also, we are not responsible for undeliverable packages due to incomplete/incorrect shipping addresses or packages that are refused by the Customs of the destination country. Refunds are not issued for undeliverable international packages.
Lost, Stolen or Undeliverable Packages
Please note we are not responsible for lost or stolen packages or returned or delayed packages by the postal service. Undeliverable packages due to incomplete/incorrect shipping addresses will not be re-shipped. A refund less shipping cost incurred will be processed within 7 days of receipt of such returned package.
If your package arrived with items different from what you ordered we apologize! Please email us at info@splendoracosmetics.com for assistance.
If you received a damaged product, please SAVE THE PACKAGE, PACKING MATERIALS & THE DAMAGED ITEM and email us at info@splendoracosmetics.com immediately for assistance.
If you need assistance, please email us at info@splendoracosmetics.com. We are available from 9 AM to 5 PM Pacific Time, Monday to Friday except for holidays.